Privacy Policy

Service: GhostNumber

Operator: VIV CRYSTAL SRL

Contact: support@ghostnumber.app

Effective date: April 7, 2026


1. Introduction

This Privacy Policy explains how GhostNumber collects, uses, processes, stores, and protects personal data when you use our website, account system, phone verification, virtual number services, and web-based calling platform.

We are committed to processing personal data in a lawful, transparent, and secure manner in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

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2. Scope of Service

GhostNumber is a web-based communication platform designed primarily for use with United States phone numbers and call routing systems.

The service allows users to:

Service availability outside the United States may be limited or unavailable.

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3. Categories of Data Collected

We may collect and process the following types of personal data:

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4. SMS Verification

GhostNumber uses SMS exclusively for:

We do NOT send:

By requesting a verification code, you consent to receiving a one-time SMS message.

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5. How We Use Data

We use personal data strictly for the operation of the service:

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6. Legal Basis (GDPR)

Where GDPR applies, we rely on:

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7. Call Data and Telecommunication Processing

When using GhostNumber, call-related data is processed to enable call routing between your device and the destination number.

This may include:

We do NOT record call audio.

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8. Data Sharing

We may share data with:

We do NOT sell personal data.

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9. Data Retention

We retain data only as long as necessary to:

Certain data may be retained after account deletion for legal or security purposes.

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10. User Rights (GDPR)

You have the right to:

Requests can be sent to: support@ghostnumber.app

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11. Security

We implement technical and organizational measures to protect data, including authentication systems, access controls, and secure storage.

However, no system can guarantee absolute security.

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12. International Processing

Data may be processed in different countries depending on infrastructure providers.

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13. Service Limitations

GhostNumber is not an emergency service and must not be used for emergency calls.

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14. Changes

We may update this Privacy Policy. Continued use of the service constitutes acceptance of changes.

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15. Contact

Email: support@ghostnumber.app
Operator: VIV CRYSTAL SRL